FAQ

    I didn't receive my planner

    Not to worry. Email our support team and we'll send it again via email.

    How long will it take to receive my planner?

    You will receive your planner instantly alongside your confirmation email. If you have any issues please get in touch with our support team.

    Refund

    Since this is a digital file we cannot provide returns or exchanges on downloadable items. Please ask all questions before purchasing your item.

    Will I get an email with my order details?

    Yes! We will send you an email as soon as your order is placed summarizing all the details.

    My order won't go through, help!

    Ensure that the billing address you entered matches that of your credit card. If all else fails, please contact us at support@concordiastore.com

    What payment methods are accepted?

    We accept all major credit cards from any country including:

    Visa, Mastercard, American Express, Google Pay, Apple Pay & more.